Frequently Asked Questions
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    What Kind of Translation Services do You Provide?

    We assist individuals, organizations, and businesses with a variety of translation, localization, and interpretation tasks. This includes document translation, website and application written translation and more.

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    What Languages do you Support?

    We currently support 45 languages, and that list is continually growing.

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    What Are The Benefits of Using a Professional Translation Service?

    We believe we are in the business of communication optimization. It is our goal to facilitate communication between people and entities by providing professional translation services. This includes providing prompt and accurate translations that are created by translators who possess both knowledge of the languages involved, but also a cultural understanding.

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    Are You Able to Handle Translation Projects in my Industry?

    Absolutely. We work in disciplines ranging from academics to game localization. It doesn’t matter what field you are in, we have a translator who is perfectly capable of taking on your project.

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    What do I do if I Don’t See my Language?

    If you do not see your language in the list please contact us. We will work with you to find a translator who can help.

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    How do I Know I am Getting Good Work Done?

    We have an excellent track record when it comes to customer satisfaction. Because we do such good work, many of our customers come back to us whenever they have new translation needs. Our translators and customer service staff will work with you to ensure that your requirements are understood and that you get the results that you want. We also keep in contact with you throughout the process so that any errors or miscommunications can be caught immediately. We will never close out a Project until you are completely satisfied.

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    What Are Your Quality Assurance Procedures?

    All of our translators are trained to follow very specific procedures to ensure that each translation Project results in the highest level of quality and customer service. We also have policies and procedures in place to ensure that documents are proofread and verified.

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    How Can I Help Ensure The Best Results?

    You can facilitate the translation process by doing the following:
    • Being very clear in your instructions and letting us know your goals
    • Uploading materials as quickly as possible
    • Responding to communications from your translator promptly
    • Communicating any problems or concerns immediately
    • Reviewing translated materials as soon as you receive them

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    What Do I Do If I Am Not Happy With My Final Product?

    Your satisfaction is highly important to us. In fact, you will be able to review the work our translators have submitted to you before calling the project as completed. You may request any needed modifications. If that doesn’t resolve your issues, we can assign your Project to a new translator. This is done at no cost to you.

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    How Much do You Charge?

    Our rates vary depending on certain factors. We charge according to the type of project you give us, the area of specialization, how quickly you need the work completed, and the complexity of the job. You can contact Customer Support Team to get more information or to request a quote.

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    Is my Financial Information Protected?

    Your financial information is safe with us. We have contracted with a third party to process any payments that we receive using the latest in SSL technology. We do not store any of your financial information on our servers, and we keep your personal data out of the hands of any third parties.

What Our Cliens Say

  • Honestly, the time, effort and energy you fuelled into our project was impressive and the result superbly amazing. Thanks once again for such a brilliant job – it has been an absolute pleasure working with you.

    Moritz W.
    Entrepreneur, Germany
  • I can definitely recommend this translation company: their professionalism, linguistic expertise, awareness of localisation challenges and excellent timing make for an ideal working relationship.

    Hannes D.
    Linguist, USA
  • Ok, here I go. The company takes pleasure in serving their clients with a smile. And when you are done relishing their humbleness, you are told that they have over-delivered. How fantastic!

    Gaurav Barot
    Director, Webbados Pvt. Ltd.